Privacy Policy

PtBio ASIA SDN. BHD. ("the Company," "we," "us," or "our") recognizes the importance of protecting personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and the global governance standards of our parent company, PtBio Inc. (Japan).

Effective Date: March 6, 2026

1. Collection of Personal Data

We may collect personal data that identifies you, including but not limited to:

  • Name, job title, and company name.

  • Contact information including email address and phone number.

  • Technical data, such as IP address and browsing behavior, collected via cookies.

2. Purpose of Processing

We process your personal data for the following purposes:

  • To respond to your inquiries and provide technical support.

  • To deliver our Bio-DX and genomic services.

  • To send newsletters, event invitations, or marketing communications (with your consent).

  • To improve our website functionality and user experience.

3. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your data with:

  • Our Parent Company: PtBio Inc. (Japan) for integrated group management and collaborative research purposes.

  • Service Providers: Trusted third-party vendors who assist in operating our website or conducting our business, provided they agree to keep this information confidential.

  • Legal Requirements: When required by law or to protect our legal rights.

4. International Data Transfer

As a subsidiary of a Japanese company, your data may be transferred to and processed in Japan. We ensure that such transfers are conducted with appropriate security measures and in compliance with applicable data protection laws.

5. Data Security

We implement strict technical and organizational measures to prevent unauthorized access, disclosure, or loss of your personal data, aligning with the high security standards of the PtBio Group.

6. Your Rights

Under the PDPA, you have the right to:

  • Access and request a copy of your personal data.

  • Request correction of inaccurate data.

  • Withdraw your consent for the processing of your data, including marketing communications.

7. Cookies

Our website uses cookies to analyze traffic and enhance your experience. You can choose to accept or decline cookies through your browser settings.

8. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us via our Inquiry Form.